A latest report from Econsultancy from a survey of 600 clients identifies the most important functions of ecommerce solutions.As an ecommerce company, does this list fairly represent the most important functions? How about which areas are served well and which areas still have problems and challenges? For example, is mobile support a strong solution in your ecommerce solution? Are you satisfied with the search functionality?
The other interesting point to note in the report is that email database integration is the topmost area of integration (61%) followed by CRM (52%)
Which technology platform provides the best solution for critical functionality in ecommerce?